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Common problems for Connectivity Issues
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HP Recommended
Laserjet Pro MFP M428fdw

Hello experts, I use the following printer:
Laserjet Pro MFP M428fdw
Switzerland localization
Serial-Number: [Personal Information Removed]
Product Number: W1A30A
I've made all the configuration for Scan to Email,
tests are succesful, but if I try to use the Scan to EMail
function on the printers Touch-Screen Panel,
the following message appears:
"Zur Nutzung der Funktion zunächst anmelden" (german)
"Using only with login allowed" (my translation)
Where can I configure this login on the printer.
Thanks in advance,
best regards ...

WPO-ZH-CH
4 REPLIES 4
HP Recommended

Can you change the printer language to English, take a picture of the message you get on the screen, and post it here?




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HP Recommended

The message in english on the printers screen could be,  "To use the function, first log in", I think this is very strange, I can send test messages by EMail, currently I'am not at the printers location  ... once again, where can I configure this login on the printer?

WPO-ZH-CH
HP Recommended

On the printers touch screen I try to use the "scan to email" function,
this message appears:
"To us this feature, sign in
first"
"OK"
This is a stupid message at all, because I've correctly configured
scan to email, test messages are succesful ...
Thanks in advance for a solution

WPO-ZH-CH
HP Recommended

On the printers touch screen I try to use the "scan to email" function,
this message appears:
"To us this feature, sign in
first"
"OK"
This is a stupid message at all, because I've correctly configured
scan to email, test messages are succesful ...
I need the function "Scan to EMail" ...

WPO-ZH-CH
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