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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
MFP M281fdw printer w/ newest firmware
Synology NAS with all software/firmware updated
I have created the shared folder in DiskStation called "scans" and given the user account "HPprinter" read write access to it.
I have set the SMB file services on the NAS to Min:SMB2 Max: SMB3
Everything looks peachy except that the printer will not connect.
The ever useful HP software just says "The test was unsuccessful. Try again."
HP Recommended
Try this solution.
Kind Regards
Andr-1611
I'm not an employee of HP, I'm as volunteer here.
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