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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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MFP M281fdw printer w/ newest firmware
Synology NAS with all software/firmware updated
I have created the shared folder in DiskStation called "scans" and given the user account "HPprinter" read write access to it.
I have set the SMB file services on the NAS to Min:SMB2 Max: SMB3
Everything looks peachy except that the printer will not connect.
The ever useful HP software just says "The test was unsuccessful. Try again."
HP Recommended
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