Scan to network folder not working

[Ema82]

Hi, after few years the scanner has stopped to scan to the network folder. When I try to do the scanning to the folder, it say that the server is not connected. The network folder is perfectly reachable and I can explore it by pc without any problem. What can i do to get the scanner working again with the network folder?

Thanks in advance for the help.

[Rainbow23]

Hi @Ema82,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues scanning to the network folder from your HP Color LaserJet Pro MFP M283fdw.

I suggest that you follow the steps listed below to scan to network folder:
1. Open the HP printer software.
2. Go to the Scan section under Print, Scan & Fax, and then double-click Scan to Network Folder Wizard.
3. Follow the on-screen instructions.
NOTE: After you create destination folders, you can use the printer’s EWS to customize the scan settings for these folders. On the last screen of the Scan to Network Folder Wizard, make sure the "Launch embedded web server when finished" checkbox is selected. When you click Finish, the EWS is displayed in your computer’s default web browser.
Steps to set up Scan to Network Folder from Embedded web server (EWS):
1. Open the embedded web server (EWS)
2. On the Home tab, click Network Folder Setup in the Setup box.
3. Click New, and then follow the on-screen instructions.
4. After you have entered the required information about the network folder, click Save and Test to make sure the link to the network folder is working correctly. The entry is added to the Network Folder list.

You may also refer to this document.

Let me know if this helps and have a nice day ahead.

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