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HP Recommended

Using SANE on Ubuntu gives the following error:

scanimage -d 'hpaio:/net/HP_OfficeJet_Pro_8020_series?ip=10.0.0.171' --format tiff -o bla

->

scanimage: sane_start: Error during device I/O

 

Reason is that the Printer/Scanner return an http 403 after POSTing to:

/Scan/Jobs/

 

-> 

W...HTTP/1.1.403
.Forbidden..Serv
er:.nginx..Date:
.Mon,.25.Sep.202
3.09:46:26.GMT..
Content-Length:.
0..Connection:.k
eep-alive..Cache
-Control:.must-r
evalidate,.max-a
ge=0..Pragma:.no
-cache....

 

Anyone who can help?

Ubuntu:

ndreas.behal@itsv.at@31NL00057:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.3 LTS
Release: 22.04
Codename: jammy

 

andreas@:~$ airscan-discover
[devices]
HP OfficeJet Pro 8020 series = http://10.0.0.171:53048, WSD

 

works fine ..

1 REPLY 1
HP Recommended

Shameless bump. I have the same problem but another printer model and Linux distributions (OpenSUSE Leap 15.4 & Leap 15.5).

 

Scanning worked like a charm before from different computers with different linux distributions. But it stopped working for several weeks by now. My printer has 'automatic updates' enabled. I'm pretty sure it's the last firmware update of the printer which causes this problem, because i didn't changed anything on the client side (no updates for hplip-sane && sane-backends, i even downgraded both packages to test it but it is still not working) and the date when the problem occured loosely coincides with the firmware build-date:

 

printer:

HP OfficeJet Pro 9010 series

Firmwareversion MANHTNPP1N002.2329B.00

Build-Datum 2023-07-22

 

 

Below is the HTTP communication between client and printer until it fails with '403 FORBIDDEN':

 

GET /Scan/ScanCaps HTTP/1.1

Host: localhost

User-Agent: hplip

Accept: text/xml

Accept-Language: en-us,en

Keep-Alive: 20

Proxy-Connection: keep-alive

Cookie: AccessCounter=new

 

HTTP/1.1 200 OK

Server: nginx

Date: Wed, 04 Oct 2023 03:17:20 GMT

Content-Type: text/xml

Transfer-Encoding: chunked

Connection: keep-alive

Cache-Control: must-revalidate, max-age=0

Pragma: no-cache

 

GET /Scan/Status HTTP/1.1

Host: localhost

User-Agent: hplip

Accept: text/xml

Accept-Language: en-us,en

Keep-Alive: 20

Proxy-Connection: keep-alive

Cookie: AccessCounter=new

 

HTTP/1.1 200 OK

Server: nginx

Date: Wed, 04 Oct 2023 03:17:20 GMT

Content-Type: text/xml

Transfer-Encoding: chunked

Connection: keep-alive

Cache-Control: must-revalidate, max-age=0

Pragma: no-cache

 

POST /Scan/Jobs HTTP/1.1

Host: localhost

User-Agent: hplip

Accept: text/plain, */*

Accept-Language: en-us,en

Accept-Charset: ISO-8859-1,utf-8

Keep-Alive: 1000

Proxy-Connection: keep-alive

Content-Type: */*; charset=UTF-8

X-Requested-With: XMLHttpRequest

Content-Length: 659

Cookie: AccessCounter=new

Pragma: no-cache

Cache-Control: no-cache

 

HTTP/1.1 403 Forbidden

Server: nginx

Date: Wed, 04 Oct 2023 03:17:20 GMT

Content-Length: 0

Connection: keep-alive

Cache-Control: must-revalidate, max-age=0

Pragma: no-cache

 

 

@HP Help please.

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