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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎07-22-2021 10:24 AM

HP Recommended
Product: Example: PavilioHP Color LaserJet Pro MFP M281fdwn 6530
Operating System: Microsoft Windows 10 (64-bit)

HP Color LaserJet Pro MFP M281fdw

 

I moved and now my printer is stuck in a Service 79 error loop where it keeps restarting.  

I put the printer in my car, so it isn't damaged.

There was a paper jam that I cleared, but the Service 79 error and restart didn't go away.


I read another thread to turn off my router, but as soon as I reconnected the service error loop has continued.

I turned off my wifi, downloaded the firmware, plugged in via USB, but as soon as I turn on my wifi I have this issue.

I only use my printer via wifi.  I never used support, now my printer is out of warranty by 1 year, and now have no way to get help.

 

Thoughts on how you would solve this pain?

Category:
1 REPLY 1

‎07-22-2021 04:12 PM - edited ‎07-22-2021 04:36 PM

HP Recommended

Additionally, I plugged in directly to the computer via USB and it prints, it just doesn't work with the wi-fi.

 

I did a factory reset, deleted the printer from my computer. 
Upon connecting the wifi, it immediately does the Service 79 error.


I saw another google answer that says to change out the DIMM, but I have no idea how to do that on this model, and it seems the issues is only with the wifi.

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