Set up WiFi on hp 4155

[Lmg852]

I am trying to set up WiFi on my hp 4155E

i have community WiFi and the printer can not find it

i have had community WiFi in the past and it worked fine 

what am I missing 

[Max3Aj]

@Lmg852, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Here’s a step-by-step guide to help you set up Wi-Fi on your HP DeskJet 4155e All-in-One Printer, especially when using community Wi-Fi, which can sometimes be tricky due to network restrictions or login portals.

Use the HP Smart App (Recommended)

HP recommends using the HP Smart app for the easiest setup:

• Download it from HP Smart
• Open the app and add your printer.
• Follow the on-screen instructions to connect the printer to Wi-Fi.

Reset Wi-Fi Settings on the Printer

If the printer isn’t detecting your community Wi-Fi:

• Press and hold the Wireless and Cancel buttons on the printer for 5 seconds until the Power light blinks.
• This resets the network settings and puts the printer into Wi-Fi setup mode.

Connect to Community Wi-Fi

Community Wi-Fi often uses a captive portal (a login page), which printers can't navigate. Try these options:

• Use a personal hotspot or mobile router if possible.
• If your community Wi-Fi allows MAC address registration, find your printer’s MAC address (printed on a label or via HP Smart) and register it with your provider.
• Alternatively, use Wi-Fi Direct to print without needing internet:
  • Wi-Fi Direct Setup Guide.

Use USB Setup as a Backup

If Wi-Fi setup fails, you can temporarily connect via USB:

• Connect the printer to your PC using a USB cable.
• Use the HP Smart app to complete setup and switch to wireless later. 

HP DeskJet 4155e All-in-One Printer Setup | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support