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‎08-11-2021 07:02 PM

HP Recommended
Product: officejet 8012e
Operating System: Microsoft Windows 8.1 (64-bit)

Setting up a new printer Officejet 8012e, installed ink cartridges and paper etc., working fine. Screen on printer then tells me to go to HP123 to finish setting up. No matter what I do the screen will not come off that message and I am not able to set up wireless connection to connect computer to printer. I have downloaded latest software as directed by HP site.

Category:
1 REPLY 1

‎08-11-2021 08:35 PM

HP Recommended

@Charleyboy 

 

Please use the following Guide

 

      https://support.hp.com/au-en/printer-setup/hp-officejet-8010-all-in-one-printer-series/24208631/mode...

 

Regards.

BH
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