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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet Plus 4120 All-in-One Printer

Hi, need help setting up HP Deskjet Plus 4100 printer. We have a new wifi hub and printer will not connect.

2 REPLIES 2
HP Recommended

Hi @Jane123-_,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Certainly! Setting up a printer with a new Wi-Fi network involves a few steps. Here's a general guide to help you set up your HP Deskjet Plus 4100 printer with a new Wi-Fi network.

 

Prepare the Printer:

  • Make sure the printer is turned on.
  • Check that there is paper in the tray, and the ink cartridges are properly installed.

Connect the Printer to Wi-Fi:

  • On the printer's control panel, find and press the "Wireless" button or navigate to the "Wireless" or "Network" settings.

Select Wi-Fi Network:

  • The printer will search for available Wi-Fi networks. Once the list is displayed, select your new Wi-Fi network.

Enter Wi-Fi Password:

  • You will be prompted to enter the Wi-Fi password. Use the control panel or keypad to input the correct password.

Confirm Connection:

  • After entering the password, confirm the settings. The printer will attempt to connect to the Wi-Fi network.

Install Printer Software:

  • If you haven't already installed the printer software on your computer, you may need to do so. Visit the HP support website and download the latest drivers and software for your printer model.

Run HP Setup Assistant:

  • Some HP printers come with setup software called HP Setup Assistant. Run this software on your computer, and it should guide you through the process of connecting your printer to the new Wi-Fi network.

Follow On-Screen Instructions:

  • The software or setup wizard will likely provide on-screen instructions to complete the setup process. Follow these steps to ensure the printer is connected successfully.

Print a Test Page:

  • After the setup is complete, print a test page to confirm that the printer is working correctly.

 

Additionally, make sure that your Wi-Fi network is stable and that the printer is within range of the Wi-Fi signal.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

I have a new WIFI too, but the printer does not see it (while serching for the network). Is that a possibility, that this deskjet cannot connect to 5 Ghz?

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