Slow printing

[kwb49]

I just installed the HP Envy 6055e all in one printer. I am using Windows 7 64 bit. It takes over 6 minutes to print a 5x7 black and white script on a letter size piece of paper. What is wrong?

[sandytechy20 · Accepted solution]

@kwb49

Welcome to the HP support community.

I understand that you are getting slow printing issues, follow these steps to fix the issue.

Reset the printer

Reset the printer to recover from printer errors or failures.

1. If your printer has a rechargeable battery, remove it.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

6. Turn on the printer to complete the reset.

Update the printer firmware

Here are the steps:- Click here

Refer to this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[kwb49]

While resetting the printer DID in fact fix the problem, sadly I got the answer on Youtube as I got no help from the HP website. The virtual assistant is a total joke and I could not find anything on the HP website even remotely associated to my problem. The website just runs you around in circles and is ridiculous to navigate. Shame as I have bought and used HP products for years. This printer took me 4 times to install and then needed a "fix" immediately. Four hours in total. I won't be recommending this one, sorry.