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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-29-2026 06:44 PM

HP Recommended
Product: HP Smart Tank 7301 All-in-One

Hi.  I am trying to set my printer up on a new wireless network at my home.  The networking capabilities appear to have been disabled.  I am only able to get the printer to work via USB.  Can you help me "re-enable" the network capabilities?  I have gone through the various steps to reset network to no avail.  Thanks in advance for your guidance.  

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1 REPLY 1

‎10-30-2026 02:25 AM

HP Recommended

Hi @SL129 

You may need to reset Wifi network on printer, please follow steps from the next video:

>> https://www.youtube.com/watch?v=hswZTVA0B0s

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

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@ferRX / I am a volunteer posting answers.

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