• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎11-19-2022 01:07 AM - edited ‎11-19-2022 01:17 AM

HP Recommended
Product: Samsung ProXpress SL-C2680FX Color Laser Multifunction Printer

Bought a used Samsung SL-C2680FX printer and have installation problem regarding WiFI + AirPrint. Connecting WiFi with just IPv4 enabled works perfect, but for some reason AirPrint does not work then. Enabling IPv6 does seem to help with AirPrint, but the WiFi connection is having problems after sleep like staying connected or finding connections. Then I saw this forum post about needing to "always" set static/manual IPv6 for printers: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Printer-keeps-losing-network-conn...

In the forum post it said to choose an IPv6 address outside the router DHCP range which I did, but it keeps getting the error message: make sure your input is correct. 

 

Scherm­afbeelding 2022-11-19 om 09.01.37.png

 

 

I know nothing about IPv6 and it seems very confusing. All I want is a working manual adres like 192.168.1.60 but don't know how this translate to an IPv6 address (FE80???). 

 

 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.