Still being billed after cancelling instant ink account

[Jagsisnei27]

I cancelled my HP Instant Ink and received notification from HP that it is cancelled but surprisingly my credit card was still being charged the monthly fee, why?!!!

[Dragon-Fur]

@Jagsisnei27 

Welcome to the HP English Community --

One possible answer

Billing is done "in arrears" , or "after the fact".

That means that when you cancel, you might receive a final billing.

What else?

I suggest you contact Instant Ink Support -

We can offer opinions -

Support can offer answers not found elsewhere.

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Contact Instant Ink Support --

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Details / Information / How-to / Contact

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If you wish to skip the how-to, details, important service contract and cancellation information, scroll down to "Your faster option".

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It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>>  Cancel your account

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

HP Instant Ink Support Website / Documents / Cancel & Contact Information

Review >>>  How Instant Ink works

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Comments, questions, objections, or need information not found online?

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