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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Surge protectors

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03-07-2023 12:28 PM
Welcome to the HP Community Forum.
HP does not recommend the use of a surge protector.
Printer Turns Off Unexpectedly or Repeatedly
Why?
The devices can limit the power the printer needs for certain activities.
Scanning, for example, uses a lot of power.
Certainly booting the printer uses a surge of power over the amount the printer uses just sitting quietly on the network.
Commentary -
That said, we have every piece of our tech connected to some form of protection.
Home Office Example
- The OfficeJet Pro 9025 is connected to a heavy duty surge protector that is, in turn, connected to large *battery backup unit that provides emergency battery power plus surge and power drop protection (low power condition, sometimes called a "brown out" where we live).
- On the other side of the office, the Envy 7855 is connected to the same type of protection chain, albeit on a different battery backup.
- The office is wired for 20 amps.
- The main electrical box (one of two) is protected by whole-house surge protection.
*The battery backup units also provide outlets that bypass (do not use) the battery function - nice to have both options. Monitors, for example, might benefit from basic protection but do not need boot / OS protection.
Sure, and we might be the exception.
What to do?
Depends on where you live, the perceived risk to your electrical systems, what you are willing to invest, and whether you are willing to manage the complexity.
If you like the idea of a surge protector, don't "go cheap", do your homework, and -- "just in case" -- have a plan to carry / move the printer to where it can be plugged directly into a known-good wall outlet for testing when and if needed.
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