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‎04-24-2022 12:39 PM - last edited on ‎04-29-2022 10:53 AM by Retired

HP Recommended
Product: HP Tango

Have new WiFi service (Netgear) & cannot get my Tango to connect or be recognized!! Bluetooth devices show printer, but keep saying I need an app...I have HpSmart app..  So frustrated...all other devices hooked to new network in 2 minutes....Thank You for any guidance 

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2 people had the same question
2 REPLIES 2

‎04-29-2022 10:48 AM

HP Recommended

Same! Sooooooo frustrated! Did you find a fix?

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‎05-01-2022 09:59 AM

HP Recommended

Hi @MAGALEE,

 

Welcome to the HP Support Community

I'd like to help!

 

To assist better -

  1. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  2. What is the status of the wireless light on the printer, steady or blinking?
  3. I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

Let me know!

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