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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 5055 All-in-One Printer
My printer was saying offline and I tried everything to no avail.   Went to HP website and did a chat. Got a phone call and I was assured I was speaking to HP.
Gave access to my computer and problem was solved but was told I had to pay $200 for 1 year of continued support.  Fee was paid to WHS Technology and was told to call if I need any further assistance.
Was this actually HP or was I scammed?
Thanks
 
 
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