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‎05-16-2023 02:55 PM

HP Recommended

Power button will not do anything. The HP screen is on the blue bar fills up. All the little dots are there but nothing else happens.

Category:
4 REPLIES 4

‎05-19-2023 11:35 AM

HP Recommended

@Kristy226 

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Sandytechy20
I am an HP Employee

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‎05-20-2023 02:25 PM

HP Recommended

Error code 83C0000B

HP Office Jet Pro 9022e All-in-one

Product No. 226YOB

 

Please help!

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‎05-23-2023 02:18 PM

HP Recommended

@IainAnnoyed 

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎05-24-2023 04:58 AM - last edited on ‎05-24-2023 10:56 AM by Retired

HP Recommended

Can you contact me with a number to call   My email is [Personal Information Removed] and my cell is [Personal Information Removed]. Apparently after searching about this issue the problem widely known     

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