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HP Recommended
HP OfficeJet 8600
macOS 10.12 Sierra

The built in network capabilities of my OficeJet Pro 8600 Printer have been disabled. my Router  died and I installed a new tp-link  router but I cannot get my printer connected to the new router. Will copy and print copies, but cannot receive pages for printing. Help!

 

1 REPLY 1
HP Recommended

@kandyselley

 

Welcome to HP Support Community


I would like to help

 

First restore the printer's Network settings back to default and then run the wireless setup wizard again

 

Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored. 2. Touch (right arrow), touch Setup, select Reports, and then select Print Network Configuration Page to print the network configuration page and verify that the network settings have been reset.

 

Note:

 

If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, then the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

 


Thank you


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KrazyToad
I Am An HP Employee

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