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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎09-03-2021 02:49 PM

HP Recommended
Product: HP wireless printer
Operating System: Other

I have a wireless HP printer with a little screen, Can't remember the password or I don't know why it doesn't read my new router. Can someone help me?

Category:
1 REPLY 1

‎09-06-2021 10:40 AM

HP Recommended

Hi @Dylana15,

 

I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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