Touchscreen broken need to reset WiFi

[Ohffshelp]

Hi, I broke the touchscreen on my printer. All was OK until I got new WiFi. Now I cannot set up new WiFi as no screen. As I am printing from phone, I don't think I can use a cable. Any ideas apart from binning. Especially as only recently just had new cartridges from instant ink 😞

[Raj_05]

Hi @Ohffshelp,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If the touchscreen of your HP ENVY 5030 All-In-One Printer is broken and you need to reset the Wi-Fi, you can still perform the reset using alternative methods. Here's how you can reset the Wi-Fi on your printer without using the touchscreen.

1. Power off the printer by disconnecting the power cord from the electrical outlet.
2. Wait for about 10 seconds to ensure that the printer is completely powered off.
3. Locate the Wi-Fi button on your printer. It is usually located on the front panel or the top control panel.
4. Press and hold the Wi-Fi button for about 5 seconds. The Wi-Fi light should start blinking.
5. While the Wi-Fi light is blinking, go to your computer or mobile device and access the Wi-Fi settings.
6. Look for the wireless network named "HP-Setup-XX-ENVY 5030" (XX represents a random combination of letters and numbers).
7. Connect your computer or mobile device to the "HP-Setup-XX-ENVY 5030" network. It may take a moment for the connection to establish.
8. Once connected, open a web browser and enter the following address: 192.168.223.1. This will open the printer's embedded web server.
9. In the embedded web server, click on the "Network" or "Wireless" tab.
10. Look for the option to set up a new wireless connection or reset the Wi-Fi settings. Click on it.
11. Follow the on-screen instructions to connect your printer to your Wi-Fi network. You will need to select your Wi-Fi network and enter the network password, if required.
12. Once the Wi-Fi setup is complete, your printer will restart and connect to the newly configured Wi-Fi network.

After completing these steps, your HP ENVY 5030 All-In-One Printer should be connected to your Wi-Fi network. You can verify the connection by printing a network configuration page or performing a test print.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support