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Common problems for Connectivity Issues
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HP Color LaserJet Pro MFP M277dw
Chrome OS

I have a MFP M277dw, and am trying to get the printer set-up for Wifi Printing. Previously we've done wired printing, but the network connection is further away from my printer now, and it would be easier to have it set up on Wifi.  I have done a WiFi test, and nothing seems amiss. I have HP Smart and Print Service Plug in installed on my device. I have tried to manually enter the IP address for the printer under the Print and Scan portion of settings. No matter what I do, I am unable to get the printer to show up with CTRL+P, and instead have to go through HP Smart after downloading a doc, which is inconvenient. Is there a step I am missing here that would help?  I am very frustrated!

1 REPLY 1
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@rzroth

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

Connect the printer to your Chromebook with a Wi-Fi or USB cable connection to complete the setup. No drivers or apps are required to set up your printer.

  1. Update the Chromebook to the most current version of Chrome OS.

  2. Connect the printer to the same network that the Chromebook is connected to, or use a direct USB connection.

    • Wi-Fi connection for printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password.

    • Wi-Fi connection for most printers without a touchscreen control panel: Press and hold the Wireless button  for five seconds or until the wireless light starts to flash. Within two minutes, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. The printer wireless light stops flashing when the connection completes.

    • Wi-Fi connection for HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button  and the Power button on the back of the printer for five seconds until the blue bar flashes. Within two minutes, press and hold the WPS button on the router until the connection process begins. The blue bar stops flashing when the connection completes.

    • Wired (Ethernet) network connection: Connect the network cable to the printer Ethernet port  and to an available port on the router or access point. At the printer port, the green light should be steady and the orange activity light should blink.

    • USB connection: Connect the cable to the USB port on the rear of the printer  and to an available port on the Chromebook.

  3. On the Chromebook, click the clock in the bottom right corner, and then click the Settings icon .

  4. Scroll to the bottom of the screen, and then click Advanced.

  5. Under Printing, click Printers > Add Printer.

    • If your printer displays, select it, and then click Add.

    • If your printer does not display, click Add Manually, and then follow the instructions. For more information, go to Chromebook Help - Set up your printer (in English).

    Clicking Add

Hope this helps! Keep me posted for further assistance.
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