Trying to attach an HP3051A to my network without a WPS switch on router

[JB2312]

I am trying to get my printer on my network again.  I did have a router with a WPS button and it was easy to add it.  Now my new ISP's router does not have that button and I can't add the printer to my network.  Any suggestions?

I tried the HP Smart App from my phone and that was a fail because as soon as I changed the WiFi on the phone to the "HP Setup..." network it goes back to the screen and can't find the printer or it asks for the Network password, but never allows me to type it in.

Help!!  This screen won't let me select a product from my list even though I keep trying to add it and it says it is already on my Dashboard.  It is an HP 3050A All-in-one printer - J611h.

Thanks for any help you can give me.

[Garp_senchau]

@JB2312,  Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Refer printer's User manual for printer specific steps.

1. Reset the Printer’s Network Settings 

• Turn off your printer.
• Press and hold the Wi-Fi button on the printer.
• While holding the Wi-Fi button, turn the printer back on.
• Keep holding the Wi-Fi button until the light blinks quickly, indicating that the network settings have been reset.

This clears any old Wi-Fi credentials, allowing you to reconfigure the printer for the new network.

2. Reconfigure Printer Wi-Fi Setup

• Press the Wi-Fi button on the printer again (it should blink rapidly if it’s not already connected).
• Use the printer’s control panel to reconnect it to your new Wi-Fi.

Alternatively, you can use the HP Smart app or the printer's web-based setup page (accessed via the printer's IP address) to connect the printer to Wi-Fi.

3. Check Your Router’s Compatibility

• Ensure that the Wi-Fi network is using the 2.4 GHz frequency, as the LaserJet P1102W may not be compatible with 5 GHz networks.
• If your new router is dual band (2.4 GHz and 5 GHz), make sure the printer is connecting to the correct band.

You may also refer these guides: 

• Restore Wi-Fi setup
• HP Printer Wi-Fi setup
• HP printer setup (Mac built-in driver)
• Wireless Test report
• Troubleshoot a Wi-Fi connection

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers. ✨ And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

Regards,

[JB2312]

I appreciate your reply and trying to help me.

Step 1 worked fine, as far as I can tell.  It was also done, I believe, when I chose the Restore Network Defaults option.

Step 2 I cannot do.  There is no way to connect to Wi-Fi.  There is no option to select a Wi-Fi network.  There is only the option for WPS (not available on my router) and the option for a PIN, but don't know where I would enter that to use that option.  I have tried the HP Smart app and it doesn't find the printer as such, but does suggest to connect to a Wi-Fi network named "HP Setup-...".  That does show up as a Wi-Fi option on the phone and I connect to that, but then the HP Smart app wants me to enter a Wi-Fi password (for which network I don't know), but I am not able to type when that comes up and there is a circle going around and around, but nothing ever connects.  I feel that some things are starting to work, but it can't complete.

Step 3 - I did find out somewhere that it should be 2.4 GHz, so I have set my router to 2.4 GHz while I am setting this up.  Not sure why you mentioned a LaserJet P1102W.

I will take a look at some of the other documents you mentioned.

Thanks.  Any other suggestions would be appreciated.

David

[JB2312]

The other question I have is when I go to the HP Smart app on the computer it says I have the old version of the printer, but it says it is offline.  How do I remove that instance of the printer and just try to set up the printer as a new printer?  It does show 5 printers when I search for printers on the HP Smart app.  One for my printer that is offline, another entry for my printer, two HP p-BA41, and an HP p-BA41-PRO.  I only have one printer!  The BA41 is the end of the name for my router?!?!?