cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
JButler523
Level 1
3 0 0 0
Message 1 of 2
65
Flag Post

Unable to access EWS

‎02-16-2021 01:11 PM - edited ‎02-16-2021 01:14 PM

HP Recommended
Product: OfficeJet Pro 6968
Operating System: Microsoft Windows 10 (64-bit)

EWS.jpg

 

I'm unable to sign in to the EWS, keeps rejecting user name & password. ScreenshotScreenshot attaching a screenshot.

Jennifer
Reply
(1)
Category:
1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
20,928 20,915 1,272 1,297
Message 2 of 2
Flag Post

‎02-18-2021 11:24 PM

HP Recommended

@JButler523

 

Welcome to HP Support Community


I would like to help

 

We could try a semi full Reset and check if that helps


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation