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‎09-16-2024 02:26 PM

HP Recommended

HP Envy 4500 series all in one printer

Connection Failed: Cannot connect to network

Test results: refers to adding the MAC address of your printer to list of permitted devices for your wireless router - I tried this and it didn't work.

Category:
1 REPLY 1

‎09-18-2024 10:04 AM

HP Recommended

Hi @WoodsonAK,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

Solution to connection to new Xfinity router issue:  

Go to the Xfinity app on your mobile phone.  Select Connect.   

It allows you to change from WPA3 to WPA2. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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