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‎03-08-2023 02:30 PM

HP Recommended
Product: HP ENVY 6022e All-in-One Printer

My BT Home Hub recently broke and I cannot connect my HP Envy 6022e to wireless. Can anyone help?

 

2 REPLIES 2

‎03-09-2023 01:51 AM

HP Recommended

Remove and Re-Add Your Printer to Windows
If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Then click Add a Printer or Scanner to re-add it to the device list. Incredibly (and frustratingly), this often gets things up and running again.

 

Regards,

Will

1 person found this reply helpful
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‎03-09-2023 09:53 AM

HP Recommended

I tried that and it hasn't worked. I'm asked for a WPS PIN but I don't have it!

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