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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
Hi, I have tried to install the printer via wired and WIFI its installed but showing driver unknown. i am able to scan but print not working. While installing via USB its working fine. Could you please suggest. Please find the attached screen shot. Unable to install via TCP/IP.
HP Recommended
Hi,
Please right-click the Start button and select Settings.
Scroll down the the Windows Specification section, what is the exact number listed as the Version?
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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HP Recommended
Hi ShlomiL,
I have attached windows version detail . Please find the screen shot.
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