Unable to locate HP ENVY Photo 6255 on Network

[AshfordSrCtrOrg]

1. I had my HP ENVY Photo 6255 installed on my WiFi network and it was working fine.

2. I was uninstalling older printers that I had used but no longer were in use and I accidentally uninstalled the HP ENVY Photo 6255.

3. I attempted to reinstall the HP ENVY Photo 6255 but the install software couldn't find the printer on the network from my HP 6735b laptop, so I quit the install.

4. I powered off the printer, waited a minute, powered it back on. Install couldn't find the printer.

5. I tried using Control Panel > Hardware & Sound > Devices & Printers > Add a Printer to install the software.  My HP 6735b laptop couldn't find it.

6. I used my Dell Latitude laptop (Windows 10) and was able to see the printer the first time I ran a search from Control Panel > Install printer. 

7. I tried to use the HP install software again. My HP 6735b laptop still couldn't find the printer.

8. I reset the printer's network to factory settings, powered off the printer, removed the power cord for two minutes, powered back on, set up the printer on the network again. 

9. I used HP's install program again to attempt to install the printer software. The printer could not be found.

10. I used my Dell laptop to search via Control Panel & could not find the printer. Subsequent searches have not been able to find the printer.

I'm wondering if there is anything that I haven't tried, in order to see this printer on the network.

[Betty0610]

@AshfordSrCtrOrg

Welcome to the HP Support Community.

I'd be happy to help.

Try the HP Smart App, it's a lot easier: https://support.hp.com/gb-en/document/ish_1716406-1413451-16

Let me know if this helps.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Thanks!

Have a great day!