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‎03-27-2022 07:20 PM - last edited on ‎03-28-2022 06:32 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 8028e All-in-One Printer
Operating System: Microsoft Windows 11

Unable to open Printer Home Page from HP Support Assistant.  Get the following error message in Google Chrome: 

This site can’t be reached

127.0.0.1 refused to connect.

Try:

ERR_CONNECTION_REFUSED
 
The printer's Wi-Fi Network Test Results, Web Access Test Results, and HP Network Configuration Page do not identify any problems that I can identify.  I have tried restarting my router, clearing browser cache, temporarily disabling virus scan and proxy server, clearing DNS cache, disabling all but a few browser extensions, and reinstalling Google Chrome.   I get similar error message when I try to open printer home page in Microsoft Edge.  My motive for wanting to access the printer's home page is to access photo printing options on my printer.  
1 REPLY 1

‎03-28-2022 10:49 AM

HP Recommended

Please disregard this post.  I was able to contact HP support tech via chat, who was able to resolve my issue.  Driver was not properly installed.  Problem solved.  

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