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Locked

‎08-31-2022 01:56 AM - last edited on ‎08-31-2022 11:32 AM by Retired

HP Recommended
Product: HP ENVY 5530 e-All-in-One Printer series
Operating System: Other

Hello, my HP5530 no longer “prints to email” when I try and scan a document to send to email. Any help appreciated. Thanks 

2 REPLIES 2

‎09-03-2022 11:13 AM

HP Recommended

Hi @FA57JET,

 

Welcome to the HP Support Community. 

 

 I'd like to help!

 

I understand that you are unable to print or scan correct? Could you elaborate more? 

Are you getting any errors?

Have you done any changes to your printer or software?

 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?


Let me know.

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎09-13-2022 10:08 AM

HP Recommended

Hi @FA57JET,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Have a great day!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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