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‎10-13-2021 11:31 PM - last edited on ‎10-15-2021 05:44 AM by HP Administrator

HP Recommended
Product: Deskjet 3720
Operating System: Microsoft Windows 10 (64-bit)

Hi all, 

I'm unable to print any documents when i connect to VPN. I have tried using USB connection as well but when I want to print a document from my company network, It doesn't allow me to do so and prompt message - unable to find printer. Any idea how to resolve it? 

 

thanks.

Category:
1 REPLY 1

‎10-14-2021 12:16 AM

HP Recommended

That is normal because when you are on VPN you are using a virtually different computer not yours.

 

https://superuser.com/questions/897024/access-my-home-network-printer-while-i-am-using-vpn-to-connec... 




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