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‎12-15-2021 07:06 PM - edited ‎12-15-2021 07:08 PM

HP Recommended
Product: HO Officejet 8715
Operating System: Microsoft Windows 7 (64-bit)

Hello, I hope someone is able to assist me because the HP support person insists on collecting all sorts of  personal info for a printer that is out of warranty before he will answer my question. My problem is I am unable to print wirelessly  from a computer on my home network to my HP 8715 because the Pin # I  I must enter is not recognized by the printer.

 

My question is: How (where) can I access the printer's setting for the Pin Number?

I would really like to change the Pin number so I can print from a pc on my network. Better yet, I may even disable this &%(*$% pin requirement altogether,. 

 

Thank you in advance,

 

Umrk

Umrk
2 REPLIES 2

‎12-20-2021 11:00 AM

HP Recommended

Last week, I asked the community how I can access and update the pin number used to connect to and print a document from a computer connected to my home network wirelessly. Does anyone know how to do this? 

Umrk
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‎12-21-2021 08:32 AM

HP Recommended

Hi @Umrk,

 

I'd like to help!

 

Could you share an image of the screen requesting a pin/password?

 

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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