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‎07-04-2022 07:10 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q879AV)
Operating System: Microsoft Windows 10 (64-bit)

I have an HP PageWide Managed MFP P57750dw printer. I have printed and scanned to this printer from various computers. Currently, I’m using the SPECTRE laptop. About two months ago, give or take a day or two, when I tried to connect to the printer it requested an 8-digit PIN code. I was informed by the “connection app” that the code could be found on the back of the Router. There is no 8-digit code on the back of the Router. There are various 12- and 13-digit codes, no 8-digit codes. The other option was to connect using a security code, whatever code that is. I assumed it was the security code to sign onto my system. That was a false assumption, so now for two months I have not been able to print. Also, by the way, I can print documents from WhatsApp on my phone. I suspect it may have been caused by the forced Microsoft updates one gets from time to time, but I could be wrong. Can anyone help?

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