Unable to re add printer to Macbook.

[Tamrael]

I have been using my HP Deskhet 3755 wirelessly for a couple of years now with little to no issues. Tonight I tried to print and I kept getting the message that the printer couldn't be found, so I restarted the printer--the printer is connected to Wifi--my computer is finding it.I removed it from my computer and attempted to readd it but now I am getting an error message 

I am using a MacBook that Is running macOS 12.5.1--I have also restarted my MacBook and I have downloaded the HP Smart software to try to add the printer back that way. My next step is to try to do the software update on my MacBook if there aren't any additional suggestions here but I wanted to check first. I do have another Mac that I am going to try to see if I get the same issue.

[Nal_NR]

Hi @Tamrael.

Welcome to the HP Support Community. 

I'd like to help!

Please go through this document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Tamrael,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Tamrael,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.