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‎03-27-2021 10:19 AM

HP Recommended
Product: HP 2622
Operating System: Microsoft Windows 10 (64-bit)

I have HP2622 deskjet printer. Here is the issue I am facing. 

1. Printer does not recognize SSID.  I cannot use it in wifi mode.  

WIRELESS NETWORK TEST RESULT HAS THE FOLLOWING:

ATTENTION: Your HP printer unable to connect to your wireless router.

SOLUTION: CHECK that your HP network name(SSID) matchers your wireless network

 

CURRENT CONFIGURATION :

  Network Name : Not set. 

 

Could you please help.  

Category:
1 REPLY 1

‎03-27-2021 10:43 AM

HP Recommended

Hi,

Please follow below steps to reconnect the printer by following the HP Smart app:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

To reset the printer settings to Setup mode for your printer, Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink and then restart the printer



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