Undefined printer error with wifi.

MinglewoodBlues · ‎02-12-2021

Win 10 64 bit, HP Envy 4520, was working fine previously connected to Fujistu via wifi.

Stopped connecting this afternoon.

Tried multiple reboots, uninstalls, driver delete and reload, router unplug, all the standard stuff.

No joy.

Can see printer listed under devices as "ready", but when try to print get error with no additional info.

Cannot print test page from PC.

Can print various things (wifi test results, etc.) from printer control panel.

Was able to print w. USB connection, but not practical for daily use.

Help!

ShlomiL · ‎02-12-2021

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂

MinglewoodBlues · ‎02-13-2021

Thank you immensely! This did the trick.