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‎09-04-2022 04:11 AM

HP Recommended
Product: HP DeskJet 2723 All-in-One Printer
Operating System: Microsoft Windows 11

I'm trying connect connect to my printer through HP smart app, when I click on Add printer, I can see my printer but further it gets struck and shows an error message "unexpected error occurred, restart the printer and app". I tried several times but could not get through. I tried through HP smart mobile and laptop too.

2 REPLIES 2

‎09-06-2022 01:23 AM

HP Recommended

Hi @PreethW ,

 

Follow the steps to install your Wifi printer from the next video:

https://www.youtube.com/watch?v=4jlBDuLi31s&ab_channel=CopyPrintScan

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron.

.
@ferRX / I am a volunteer posting answers on my own time.
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‎09-06-2022 01:48 AM

HP Recommended

Hi, thanks for reaching out. I have already tried this video but it doesn't work for me. It gets stuck at 1:26 m: secs of the video. that's where I get this error: Unexpected error occurred during wifi setup

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