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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Deskjet 3052A e-All-in-One Printer - J611g

I upgraded my wireless network. And my printer will not connect to it. Do I need the original CD to reset it? If so, I no longer have the CD. Is there a why to do it without it? Or could customer service send me the CD? Any helpful information would be appreciated! Thanks. 

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