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Common problems for Connectivity Issues
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HP Recommended

I have a Mac Mini operating on Sequoia 15.01 OS that was working with my HP Desktop 6958 printer until my husband upgraded our Nighthawk Router from WPA2 to WPA3. My printer was purchased in 2017. Is it too old to work with WPA3? Not knowing that my husband upgraded our Nighthawk router, I should mentioned I tried fixing this problem myself by resetting the printer, then uninstalling the HP drivers and trying to reinstall, but our printer WiFi shows it is not connected (after I did all of that), and now I have no print drivers (but I did download Easy Start, it just won't work). So what now? What can we do? The easy thing would be to change WPA3 back to WPA2, but WPA2 is apparently outdated and that doesn't sound like a good idea in the long run. Do I need a new printer?

1 REPLY 1
HP Recommended

UPDATE: Changing out router settings BACK to WPA2 worked and now my printer is working again. Older HP printers DO NOT WORK with WPA2.

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