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‎10-13-2022 05:32 PM

HP Recommended
Product: HP ENVY 5530 e-All-in-One Printer

I am able to print from my phone directly (on same wifi network) but whenever I do print from my phone the formatting of the printed documents is awful, it is really large and doesn't fit the page right. I'd really like to print from my WORK computer. I've disconnected from my work network, but I am on my wifi, which is the same that is connected to my printer, and my phone. I've removed and re-added the printer multiple times, and it says it is connected, and "Ready".  
When I view the printer settings, it just stops the print queue and says "User Intervention" and within my doc when I print it says "Attention Required" but doesn't give me any information. I have the HP Smart App on my computer, and it shows the printer online and ready.  I'm at a loss here, but would really like to print from my computer.

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