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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎06-01-2021 07:06 AM

HP Recommended
Product: Office Jet 4650

I know this has been asked before but I don't see where it has ever been properly answered.  To get to the admin page on my printer it is asking for a user name and password.  I have never set up user name and password.  Default user name and password is suppose to be "admin".  Tried that and it didn't work.  One suggestion was to reset the printer.  Tried that and it didn't work. It never gave me the option to change or set up a password.

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1 person had the same question
2 REPLIES 2

‎06-01-2021 03:43 PM

HP Recommended

Most HP printers if default password is not blank then there should be a label on the back of the printer that has a default password for the wifi. Try that password.

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‎06-01-2021 05:06 PM

HP Recommended

Thanks, but no label and blank password doesn't work.  I did download the HP utility software that lets me do head cleaning, etc.  But I know I could log in directly previously (probably over a year ago though), so puzzled what changed to require the user id and password.

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