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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP OfficeJet 4650 All-in-One Printer

My printer is not set up with WiFi access, but it randomly started printing pages that nobody sent to the printer.  I noticed one page and cancelled the job on the printe.  There was no print job listed on my computer and only one computer is connected at a time because I don't have the printer connected up to my WiFi (even though it is a WiFi capable printer).  I also turned the printer on and off.  I turned it back on the next day to print one page and later came back to find 21 pages of random stuff had been printed.  It appears to be something about Chip and Jo.  I have no idea what this is, or how it printed.  I have never looked up this type of info on the computer that is connected to the printer. The job was still actively printing on the printer, but again there was no printing request from the computer.  My computer is a business computer and had active virus controlls through my company.  I do not understand how this happened and now I am afraid to turn on the printer, because I am being charged for the extra pages on my instant ink subscription.

 

Anyone know what could have happened and how to stop it from happening again?

 

Thanks!

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