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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro CM1415fnw Color Multifunction Printer
Microsoft Windows 11

The WIFI will not turn on. I select the WIFI setup and select to turn it on and the touch pad refreshes as if it has saved but it doesn't turn on. 

3 REPLIES 3
HP Recommended

Disconnect USB and Ethernet cable first (if connected)

wifi cannot be setup if they are connected.

 

Select the wireless wizard and make the connection.


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HP Recommended

there are currently no wired connections. 

HP Recommended

I show 20140616 firmware datecode for my CM1415fmw what firmware do you have?

 

Try unplug for 30 seconds and plug back in

 

 

 

 

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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