WIFI password reset Deskjet 2752

[Min5]

I am losing my mind.  I was printing yesterday!  I had to change my network password, and now it is IMPOSSIBLE to get the printer reconnected.  I have run through setup so many times, reset, unplugged, everything but toss the printer in the garbage.  It just should not be this hard.  Every time I run through the setup, thinking this time it will work, I get an "unknown error."  Please help.

[Betty0610]

@Min5

Welcome to the HP Support Community.

Let's reset the Printer's network settings: Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.

Once done try connecting the Printer to the Wi-Fi.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[greenturtle]

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

Here's a useful resource to show how it's done:

https://www.youtube.com/watch?v=NHq_83JIy4A

Hope that helps!

[Min5]

I have done this probably a hundred times.  It has not worked.  

[Min5]

I know how to reset.  I need the printer to connect with my laptop the way it did the other day.

[greenturtle]

Hi @Min5 

Please refer to this resource on connecting the printer to the network after the wireless reset:

https://www.youtube.com/watch?v=VD1YaFTaSHs

if that fails, try this alternative method that requires a USB cable (doesn't come inbox with the printer though):

https://www.youtube.com/watch?v=1xioRGDhjQc

We would suggest that once the printer is connected to update the firmware:

https://www.youtube.com/watch?v=1s5syZ5zJ8U

Hope that helps!