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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎06-09-2021 10:53 AM

HP Recommended

Hello,

 

I was in contat with my ISP and  they had no clue when i asked about HPNA.

I will now get another type of router.

 

I will keep you updated.

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‎06-09-2021 11:37 AM

HP Recommended

Alright 🙂

 

keep me posted!

 

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‎06-11-2021 02:33 PM

HP Recommended

Hello Jay,

 

Did receive a new router (Fritz!Box) today and the printer connected within seconds 😊.

 

Thx for you support

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‎06-12-2021 10:16 PM

HP Recommended

That's great! Happy to hear that.

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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