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Common problems for Connectivity Issues
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HP Recommended

I need to know how to get my HP OfficeJet Pro to recognize WPA-3

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @NVGal,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The HP OfficeJet Pro 9025 series supports WPA2-Personal (AES) security protocols, but does not natively support WPA3.

WPA3 is a newer Wi-Fi security standard that requires compatible hardware and firmware updates, and most printers released before 2021 (including the 9025) typically do not support it.

1. Check Your Router Settings

Most modern routers offer "mixed mode" (WPA2/WPA3) for compatibility.

  • Log in to your router’s admin page.
  • Look for Wi-Fi Security settings.
  • Change the security mode to WPA2/WPA3-Personal (AES) or WPA2-Personal (AES).

This allows devices like your 9025 to connect using WPA2 while still letting newer devices use WPA3 where supported.


2. Reconnect the Printer

Once your network is in a compatible mode:

  • On your printer’s control panel, go to
    Setup > Network Setup > Wireless Settings > Wireless Setup Wizard
  • Select your network.
  • Enter the password.
  • Confirm the connection.


3. Check for Firmware Updates

It’s always worth making sure your printer has the latest firmware:

  • On the printer screen, go to
    Setup > Printer Maintenance > Update the Printer
  • Install any available updates.

While it won’t add WPA3 support, it ensures you have the latest stability and security improvements.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

View solution in original post

3 REPLIES 3
HP Recommended

Hi @NVGal,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The HP OfficeJet Pro 9025 series supports WPA2-Personal (AES) security protocols, but does not natively support WPA3.

WPA3 is a newer Wi-Fi security standard that requires compatible hardware and firmware updates, and most printers released before 2021 (including the 9025) typically do not support it.

1. Check Your Router Settings

Most modern routers offer "mixed mode" (WPA2/WPA3) for compatibility.

  • Log in to your router’s admin page.
  • Look for Wi-Fi Security settings.
  • Change the security mode to WPA2/WPA3-Personal (AES) or WPA2-Personal (AES).

This allows devices like your 9025 to connect using WPA2 while still letting newer devices use WPA3 where supported.


2. Reconnect the Printer

Once your network is in a compatible mode:

  • On your printer’s control panel, go to
    Setup > Network Setup > Wireless Settings > Wireless Setup Wizard
  • Select your network.
  • Enter the password.
  • Confirm the connection.


3. Check for Firmware Updates

It’s always worth making sure your printer has the latest firmware:

  • On the printer screen, go to
    Setup > Printer Maintenance > Update the Printer
  • Install any available updates.

While it won’t add WPA3 support, it ensures you have the latest stability and security improvements.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

HP Recommended

Thank you for your help. 

HP Recommended

Hi @NVGal,

Thank you for your response,

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.