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‎06-26-2025 08:35 AM

HP Recommended
Product: HP LaserJet Pro 300 color MFP M375nw
Operating System: Microsoft Windows 10 (64-bit)

HP LaserJet 300 colorMFP M375nw will not print after ATT fiber upgrade.  The 'Wireless Network Test Report' gives these Troubleshooting errors:

1. Your wireless router requires a WPA security passphrase.  The passphrase configured on you HP printer does not match exactly.  Run the wireless network setup to re-enter your wireless network WPA security passphrase. ***

2. The WPA authentication method on your HP printer has been changed from the default setting.  This may cause problems when connecting to your wireless network.  If your wireless router is not using the same WPA authentication methode. ***

 

Every other wireless device in the house connected successfully except the HP printer.  The printer showes WPA2-PSK.  My wireless laptop shows Wpa2-Personal.  Will changing the Printer to WPA2-personal fix the problem?  If so, how dio I do that?

 

Thanks.

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