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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 6978 All-in-One Printer
Microsoft Windows 11

Hello. Where can I find the WPS PIN Number for my HP Office Pro 6978?

 

1 REPLY 1
HP Recommended

Hi @DAP1125 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

To connect your HP OfficeJet Pro 6978 All-in-One Printer to a wireless network using Wi-Fi Protected Setup (WPS), you may need to locate the WPS PIN. 

 

Here's how you can find it:

 

Access WPS Setup on the Printer:

  • From the printer's control panel, press the Wireless button to display the Wireless summary.
  • Navigate to and select "Settings."
  • Choose the "Wi-Fi Protected Setup" option.
  • Select "PIN" method.

 

Display the WPS PIN:

  • The printer will generate a WPS PIN on the display screen.
  • Enter this PIN on your WPS-enabled router or access point within the specified time frame (usually within two minutes).

 

Connect to Network:

  • Follow the router's instructions to complete the WPS setup.

 

If your printer doesn’t show the PIN or times out, you can repeat the steps to generate a new one. You can also check out HP’s official video guide for a visual walkthrough.

 

Let me know if you’re setting this up with a specific router or using the HP Smart app — I can tailor the steps further.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
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