WPS PIN

[scarpo]

I have a HP Office Jet 4650 all in one printer and cannot connect to my DELL laptop W10. via Wi Fi.  I need to enter the WPs PIN

but where do I find it???  I do have a WiFi direct password =12345678 but that does not work

[Mans]

@scarpo 

Hello,

Is your printer already connected to the wireless network?
Have you created a password to access the printer's web page (EWS)?

I think the printer has an EWS password and it is requested. EWS = Embbedded Web Server. To solve this the printer must be reset.

Are you registered for HP Instant Ink?

Try printing a network configuration page, then look for the WPS PIN or PIN Code it is this one that is requested.

Don't hesitate to contact us in case of need.

Best regards,

[scarpo]

Thanks Mans the Printer is connected to the WiFi network and no I have not created any password or been prompted to do so’

Is the WPS PIN the password for the internet router?

[scarpo]

Thanks again Mans, I will do as you suggest may take me a few goes but will get back to you.

[scarpo]

I have a problem in that the terminology you use for control panel does not correspond with control panel on my version of W10.  = {W10 up to date} 

[Mans]

@scarpo 

Hello and thanks for your return,

You will need to follow the instructions below to solve this issue:

1. On the front panel of the printer, click four times on the location of the back arrow (the arrow being inactive).
2. A hidden menu will appear, click Support menu.
3. Scroll down to Reset Menu, and validate with OK.
4. Scroll down to Semi-Full reset, and validate with OK.
5. The printer will shut down, please restart it.
6. Please reconfigure the printer.

 I remain at your disposal in case of need.

Best regards,

[scarpo · Accepted solution]

Just to mention, I do have a print out of the printer from 2-3 days ago, (HP Network Configuration Page) I could scan and post it here if you think it would help or would it not be safe?

[scarpo]

Mans I owe you an apology :

I have been stupid, when you said control panel I assumed and used the control panel on the PC, sorry about that. On the print out of network configuration the only mention of WPS is in fine print at the bottom of last page, one (yes) for Vodafone and another (yes) for Trustpower I am with Vodafone and have no idea what the trustpower is there for.

There are 2 headings that show what could be a code they are under Auth and Encrypt is one of these the code that I am looking for?

If this is unclear I can post that part of the page on this thread.

[scarpo]

Thanks for your help Mans, all fixed on dell lap top just Chromebook to go.  😄