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‎10-24-2023 04:27 PM

HP Recommended
Product: Samsung Xpress SL-M2020W Laser Printer

I’m trying to print from my iPhone to this printer. M2020w but I don’t know how to connect the printer to WiFi 

Category:
1 REPLY 1

‎10-27-2023 11:49 AM

HP Recommended

Hi @Jojojojoboj,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your WI-FI setup issues Samsung Xpress SL-M2020W Laser Printer Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better:

  • How far is the printer located from the WiFi router?
  • Do you have a dual-band router?
  • If you have a dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

While you respond to that, Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

Software and drivers for Samsung Xpress SL-M2020W Laser Printer download and install the latest printer firmware from your product

  • Click here to know different methods of updating printer firmware.

click here and follow the troubleshooting steps-  HP printer setup (Apple AirPrint for iPhone, iPad)

click here and follow the troubleshooting steps- HP printer setup (HP Smart app)

click here and follow the troubleshooting steps- HP printer setup (Wi-Fi network)

 

click here and follow the troubleshooting steps  Troubleshoot a Wi-Fi connection to an HP printer 

 

uninstall the printer drivers from the device manager and reinstall 

 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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