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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
TPElias
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Web-Connected Printer

HP Recommended
Envyx360
Microsoft Windows 10 (32-bit)

OFFICEJETPRO 8600 PLUS All-In-One   I received HP e-mail about Web-Connected Printing. I tried to enter the Printer's Claim Code on the HP Website and I received the message that the Claim Code is Invalid. What's up with that? Where  do I go from here?

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Marlan45
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Same here same printer

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TPElias
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Hey! Thanks for your reply - so how the hell do we resolve this issue? I tried to find any way I could to contact an HP Tech and was unsuccessful.

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Jay_G24
HP Support Agent
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Hi @TPElias,

 

I'd like to help!

 

Let's disable webservices and re-enable it

 

--->Touch on the wifi icon ((i)) on the printer, and take down the IP address 

--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP
---> click on webservices and remove webservices and re-enable it

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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