I have an HP ENVY Photo 7858 All‑in‑One Printer. Everything was working fine until about a month ago, when I no longer was able to get the eprint function to work. The HP Smart app on my PC indicates web services are enabled. Instant ink functions and page tracking are working. I've done all troubleshooting suggested by support knowldege base articles. Still cannot get the printer to set up web services and eprint is not working. Totally stuck!+
--->then go to settings on the main ews page --> power management ---> select sleep mode to max 15min
Let's disable webservices and re-enable it
--->Touch on the wifi icon ((i)) on the printer, and take down the IP address
--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP
---> click on webservices and remove webservices and re-enable it
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".